Luxury Concierge Services & Lifestyle Management for Property Owners
- 3,000+ stays managed each year
- 600+ Google reviews with an average rating of 4.3 / 5
- 10+ years of local expertise in Cannes
- 150+ properties entrusted to us under exclusive management
What luxury concierge services include for property owners?
These dedicated concierge services allow property owners to delegate the operational management of their property while maintaining full visibility over its performance. In practice, a concierge service typically includes:
- showcasing the property at its best
- distribution across major booking platforms
- managing guest stays and reservations
- welcoming travelers and coordinating their stay
- cleaning and linen service
- maintenance and home follow-up
- optimizing rental revenue
The objective is simple: allow the property to perform well on the rental market while preserving the owner’s peace of mind.
Upstays: private concierge services built on three pillars
At Upstays, managing a property relies on a simple but essential balance: technology, people and local knowledge.
- A powerful digital system to allows precise pricing and visibility.
- A dedicated member of our team present locally to coordinate every stay.
- A deep knowledge of the Riviera and its travelers.
This approach reflects our vision of luxury lifestyle management: discreet, structured and designed to preserve the long-term value of the property.
Entrusting a home is not simply about renting it. It is about protecting it, elevating its presence on the market and ensuring every stay follows a smooth journey for both owners and guests.
The services offered by Upstays
Managing a short-term rental property involves several complementary steps. Our concierge team assists owners at every stage of the process.
Showcasing the property
A property first attracts attention through the emotion it creates. Our role is to reveal its atmosphere and help travelers imagine their stay, whether in an apartment, a seaside residence or a villa on the Riviera. This bespoke service highlights what makes each place unique.
Structured visibility across booking platforms
Aujourd’hui, a property’s visibility depends on structured and consistent distribution. We ensure consistent distribution across major booking platforms, allowing the property to reach an international audience without requiring the owner’s involvement.
A carefully managed pricing strategy
A property’s profitability depends as much on its pricing strategy as on its location. We adjust prices continuously to maintain a balance between occupancy and property value. This service designed around data allows us to preserve both occupancy and the long-term value of the property.
Detailed reservation management
Behind every reservation lies careful organization. Our team manages guest communication, ensuring a seamless experience from the moment travelers begin planning their stay.
Careful preparation before every arrival
Every stay begins with a perfectly prepared property. We coordinate all the steps required to ensure a welcoming and comfortable environment. Attention to every detail contributes directly to the overall guest experience.
Guest assistance throughout the stay
A successful stay often begins with a simple and well-organized arrival. Our team sends arrival instructions, assists travelers if needed and remains available throughout the stay. We ensure that guests feel immediately comfortable.
Ongoing property care
Short-term rental properties require careful follow-up. Our team oversees maintenance and repairs to ensure the property remains in excellent condition over time. This long-term approach helps protect the owner’s asset while maintaining high hospitality standards.
Owner dashboard and transparency
Entrusting your property does not mean losing visibility. Owners can track reservations, revenue and performance through their dedicated dashboard. This technology ensures transparency while simplifying property management.
Why choose a concierge services for your property?
Working with a concierge service allows property owners to delegate operational tasks while maintaining a clear overview of their property. For many owners, this means:
- saving time
- benefiting from professional management
- optimising rental income
- preserving the property’s value over time
The concierge becomes a trusted partner in the property’s long-term journey.
Why entrust your property to Upstays?
Our conciergerie accompagne au quotidien team support property owners every day through a structured approach to lifestyle management.
Entrusting your property to Upstays means relying on a local team that has known the Riviera market for more than ten years.
Our management model is built on:
- strong local presence
- an attentive and responsive team
- a powerful digital system
- a long-term vision of the market
Our goal remains simple: help each property naturally find its place in the short-term rental market on the French Riviera.
Property owners’ questions about private concierge services
When discovering a luxury concierge service, a few questions naturally arise. Here are some useful insights to better understand our approach.
What luxury concierge services include for property owners?
Concierge services allow property owners to delegate the management of a short-term rental property while benefiting from a structured concierge service. They generally include:
- showcasing the property at its best
- distribution across major booking platforms
- managing guest stays and reservations
- cleaning and linen service
- property monitoring and maintenance
The goal is to simplify property management while preserving the property’s value and ensuring a seamless experience for both owners and travelers.
What does a concierge service for short-term rentals include?
A concierge service for rentals such as Airbnb covers the main steps required to organize guest stays. They typically includes:
- listing creation and management
- communication with travelers
- property preparation before each arrival
- guest assistance during the stay
Through this approach, the concierge team acts as an intermediary between the owner and the travelers while ensuring the property is presented with care and professionalism.
What are the benefits of using concierge services?
Using a concierge service allows owners to delegate the organization of guest stays while maintaining full visibility over their property. For owners, this means:
- saving time
- benefiting from professional management
- improving property visibility
- preserving the quality of the property over time
The concierge therefore becomes a trusted partner, supporting owners in a structured approach to lifestyle management and property care.
How much do concierge services cost?
The cost of lifestyle concierge services generally depends on the management model, the concierge provider and the level of service offered. Most concierge companies operate with:
- a percentage of rental income
- sometimes additional services depending on the owner’s needs
This model aligns the interests of the concierge service and the property owner while maintaining a clear and transparent structure.
Can a concierge fully manage a property on Airbnb?
A concierge service can manage the entire operation of a short-term rental property. This usually includes:
- publishing listings
- managing reservations and guest stays
- preparing the property
- welcoming and assisting guests
- monitoring the property
Whether it is an apartment or a villa, the owner remains informed while delegating the operational management to a dedicated team.
Can I still use my property?
Our mandates are exclusive, meaning we are the only ones authorized to rent the property. However, owners remain free to use their property whenever they wish. They simply need to:
- block the desired dates in the calendar
- organize their personal use of the property
Rental management is therefore adapted to the owner’s personal use while maintaining a bespoke service for travelers.
Does a concierge service handle cleaning and linen?
Preparing the property is an essential part of concierge services. This generally includes:
- professional cleaning between each stay
- linen management
- property inspection before guest arrival
These steps ensure the property is ready to welcome travelers and maintain a consistent level of hospitality.
How does a concierge service optimize rental income?
A concierge service analyzes several factors to adjust prices and improve rental performance. This includes:
- seasonality
- local events
- tourist demand
- the property’s positioning on the market
Prices can therefore evolve dynamically to maintain both occupancy and property value.
On which platforms does a concierge service publish a property?
Properties are generally listed on major international booking platforms such as:
- Airbnb
- Booking.com
- VRBO / Abritel
- Expdia
This distribution ensures broad visibility among travelers and supports the property’s presence across the global rental market.
How do you choose the right concierge service?
Choosing a concierge service often depends on several key criteria:
- the team’s local presence
- knowledge of the market
- transparency in management
- quality of property follow-up
A good concierge service should above all be a reliable partner capable of managing the property with professionalism and long-term vision.
Our agency is open 7/7 all year round,
from 9:00 to 19:00 (and until 20:00 in summer).